411 E Business Center Drive Suite 106
Mount Prospect, IL 60056
Phone: (847) 430-6771
Fax: (847) 430-6770
info@symmetrixhhc.com

Business Hours:
Monday - Friday
9 am - 5 pm
24/7 Hotline (847) 430-6771

What type of patient care and bedside manner can I expect from my Home Healthcare nurse? Symmetrix Home Health Care and Symmetrix Orthopaedics is a family owned and local company, so we know the importance of loved ones and being part of the community. Our beside manner is one of a friend or family member. This gives us inspiration in making our services more than just skilled nursing but also about touching lives with the warmth and joys of friendship.
I want to make changes in the services I'm receiving, what will I do? For changes in the services that you want to receive, please inform our office and we will make arrangements for your requests. Our services are very flexible to provide you with optimal comfort.
Who pays for home care? Medicare usually pays for 100% of covered services. Private insurance also pays up to 100% of covered services depending on your specific plan. We can find that out for you.
Can I call my physician and request home care? Yes, if your physician determines that you are qualified for home care, you can give us a call and we will do everything we can to help you.
Can I receive home care even if I was not hospitalized? Yes, as long as you have a change in condition such as tendency to fall, difficulty walking, difficulty with medication, etc. Give us a call and schedule for a free in-home assessment and our nurses will determine what services you can benefit from.
Can I receive Orthopaedic Home Healthcare for Post Joint Replacement Surgery at home? Yes, Symmetrix Orthopaedics provides specific pre- and post operative Joint replacement therapy programs administered by specifically educated and trained personnel; most Home Health Care agencies do not. Pre and post surgery programs that in the past were only available in the hospital can now be done in the comfort of your own home.
